Playtech is a privately owned company founded in 1999 in Cypress by a group of ecommerce, multimedia experts and real land based casino owners. They offer innovative games in a responsible environment. In 2002 they launched a compulsive gambling prevention tool, helping gamers keep their gaming in perspective. Playtech uses their brick and mortar casino experience to create a realistic immersive environment to their games.
Honest and reliable, Playtech has their system and RNG (random number generator) reviewed by BMM International. BMM confirmed that the outcomes of their games were fair and not predictable, and that their RNG results were uniformly distributed and statistically independent. You can view your entire gaming and transaction history. Priding themselves on fairness and accountability, Playtech has taken things one step further and are the first online gaming software provider to implement a compulsive gambling prevention tool into their casinos.
Playtech has a unified gaming platform that can incorporate their online casino, bingo, poker, fixed-odds games, live gaming, and land based kiosk networks in a stand alone application. They are on the cutting edge of casino gaming and have pioneered the way with video streamed games featuring real human dealers and progressive games with interactive, animated bonus stages.
Playtech is known for their innovative games. In 2003 Live Gaming was launched. For the first time online you can play and chat with a live dealer. They have also dipped their interests into the lucrative sportsbook market. By having the choice to play multi-hand, private, or multiplayer Playtech gives more control to the punter. They offer immersive 3D graphics, realistic sound, handsomely textured game screens, and smooth action Interactive features. Players control the gameplay speed, sounds effects, and card size. Operators also have the option of connecting to their “WinAJackpot.com” which features several different jackpots, hundreds of thousands of dollars in prize money and games with 3D interactive, animated bonus stages, and is available across the product range.
More features that illustrate how Playtech gives control to the punter are the famous “Blackjack Switch” and their multi-player poker. The concept of Blackjack Switch is simple, the player plays 2 hands and places 2 identical bets and is able to switch the second card if it would be better for his/her hand. All doubling and splitting is allowed as in regular Blackjack. Of course, as this gives a tremendous advantage to the player the casino enacts some additional rules to compensate. The dealer will ‘push’ players’ hands on a dealer’s total of 22 (‘Blackjacks’ will still win). ‘Blackjacks’ pay even money and dealers hit on ‘Soft 17’. Playtech offers a multiplayer Poker that features a choice of 2D top-view and 3D side-view playing modes in a single application, multiple tournament options, and with animated avatar technology.
Playtech offers a fully integrated backend system known as the Admin. This tool allows operators to manage all aspects of maintenance, configuration and administration from a single interface. Every banner click, signup, session, deposit, game & hand played, win/loss, and all correspondence with the casino is logged in real time. The operator can automatically award bonuses to players according to multiple parameters and receive detailed bonus reports which analyze the effectiveness of each promotional campaign. In addition the Admin offers a plethora of search possibilities such as game & traffic statistics, player value analysis, transaction tracking, accounting reports, and advertiser reports. The operator can even change the configuration settings per player at a VIP level, everything from deposit and table limits to Comp Point conversion rates and payout surcharges.
Playtech protects the operator from fraud through advanced detection tools and user banning technology combined to help keep unwanted entities at bay. They increase their customer retention with a sophisticated alert system which informs the operator of certain player actions that might require customer support. If that customer does need support they can receive it immediately through the casino itself, no need to exit the casino to ask a question.
Playtech is famous for being the choice of several already established online casinos who wished to switch software companies. ICC and Sunny Group switched from Boss Media to Playtech in 2002. The land based casino groups Christchurch Casinos and Action Online Group have also chosen Playtech as their online equivalent.